Jianlong PE-RT Type II Pipe: A Floor Heating Solution to Overcome the Construction Challenges of Low Temperatures in Central Asia

From Inquiry to Delivery: End-to-End Service Solves Pain Points in Cooperation

1. Inquiry Response: Building Trust with Data and Real-World Testing

In June 2024, a real estate company sent a precise inquiry through Alibaba International Station, clearly stating three core requirements: "temperature resistance ≥85℃, simple construction, and long lifespan," for the construction of underfloor heating in a 15,000㎡ residential building. Addressing the trust barriers inherent in cross-border cooperation, we immediately initiated a dedicated response: submitting authoritative documentation such as a 92℃ temperature resistance test report for Jianlong PE-RT II type pipes and 50-year lifespan test data, while also sending 200 meters of sample pipe free of charge for on-site verification.

After completing the "low-temperature pipe bending + hot-melt welding" test at the construction site, the client's feedback exceeded expectations: "The pipe has excellent flexibility, there was no leakage after welding, and it is much lighter than commonly used metal pipes in the area, significantly improving construction convenience." The dual support of test data and hands-on experience laid a solid foundation for cooperation.

2. Addressing Demands: A Two-Pronged Approach to Solve Low-Temperature and Cost Challenges

During project implementation, the client raised two key demands: adaptability to -8℃ winter construction environments and a 20% reduction in procurement costs compared to metal pipes. To address these core pain points, we developed a customized solution:

For low-temperature construction compatibility, we provided a video demonstrating the bending operation of Jianlong PE-RT II pipes at -10℃, showcasing the advantage of direct construction without preheating. A winter anti-freeze welding technique manual was also included, completely alleviating the client's concerns about construction in severe cold. Regarding cost control, we successfully reduced transportation costs by 12% through optimized packaging (150 meters/roll to reduce transport volume) and coordinating with freight forwarders to use the China-Europe Railway Express, precisely meeting cost requirements.

3. Production and Delivery: Detailed Adaptation to Local Needs

In the production process, we fully considered local usage habits, printing key markings in Kazakh for "temperature resistance" and "lifespan" on the pipe surface for easy identification by construction personnel. Packaging utilized a combination of waterproof woven bags and wooden pallets, perfectly suited to local truck loading and unloading scenarios, reducing transportation losses. For logistics, the China-Europe Railway Express was chosen, enabling the project to reach Almaty, Kazakhstan directly from the Shandong factory in 22 days, thus ensuring the project's schedule.

4. Installation and After-Sales Service: Remote Service Ensures Construction Quality

Upon arrival of the goods, we quickly organized a multilingual video conference to explain the key installation points to the construction team, and simultaneously sent high-definition installation videos for review at any time. During construction, a dedicated after-sales WeChat group was established for real-time response. For issues encountered by customers, such as hot-melt overflow and pressure testing, we provided online guidance using a combination of annotated video clips and step-by-step text explanations to ensure smooth construction progress.

After project completion, the customer reported: "The construction efficiency using Jianlong pipes is 30% higher than that of metal pipes. Residents who have moved in generally report more uniform room temperature and no dryness like with traditional heating." This recognition is the best testament to our cooperation.

5. Deepening Cooperation: From One-Time Delivery to Long-Term Partnership

Following project acceptance, based on the dual recognition of Jianlong's product performance and service quality, the customer has officially placed a pipe order for another 20,000㎡ community, achieving a leap from "one-time cooperation" to "long-term partnership."

Core Competitive Advantage: Adaptability to the Central Asian Market

Jianlong PE-RT II pipes have distinguished themselves in the Central Asian market due to their core functions precisely tailored to local needs: a 92℃ temperature resistance meets the high-temperature operation requirements of heating systems; a 50-year lifespan commitment aligns with the long-term usage expectations of real estate projects; convenient hot-melt repair reduces later maintenance costs; and -10℃ low-temperature construction friendliness directly addresses the industry pain points of winter construction in Central Asia.

Currently, this product has established diverse applications in the Central Asian market, expanding beyond residential underfloor heating to include heating systems in commercial complexes. Customers also plan to apply it to their agricultural greenhouse insulation pipeline projects, demonstrating its continued market potential. As the project manager of a Kazakhstani real estate development company commented: "Jianlong PE-RT pipes from China have solved our pain points in low-temperature construction in the north, and at a lower cost—this is the most worry-free building material supplier we have ever cooperated with." The success of this Kazakhstani project not only confirms the product strength of Jianlong PE-RT II pipes but also showcases the core logic of Chinese building material companies expanding into overseas markets through "product customization + service localization." In the future, Jianlong Pipe will continue to cultivate the Central Asian market, providing products and services that better meet regional needs, and creating more brilliant examples of cross-border cooperation.