Jianlong Pipeline Deeply Rooted in the Southeast Asian Market: The Choice for Malaysian Importers

Customized Services: Overcoming Localization Pain Points

The core competitiveness of cross-border cooperation lies in the rapid response to localization needs. Given Malaysia's long, humid, and rainy season, the client specifically requested packaging with superior moisture-proof and damage-resistant properties—directly affecting the product's quality stability upon arrival at the end consumer. Jianlong's technical team quickly adjusted the packaging solution, adopting a double-layer protective structure of an inner waterproof membrane and an outer reinforced corrugated cardboard box. Samples were immediately prepared and sent to the client in Kuala Lumpur for verification, ultimately gaining approval.

Another major pain point came from the client's downstream installation end. Because local construction teams were unfamiliar with the operating procedures of imported products, the client urgently needed localized installation guidance materials. Jianlong's team quickly activated its multilingual service mechanism, completing the Malay translation of the installation manual and the subtitle production of accompanying instructional videos within 7 working days. The content covered core aspects such as pipe connection, electrofusion operation, and troubleshooting, effectively resolving the client's market promotion obstacles.

Building a Reputation: From One-Time Cooperation to Long-Term Partnership

The Jianlong team's services did not end after the goods arrived at the port of Kuala Lumpur. We provide full assistance to clients via WhatsApp to verify customs clearance documents, ensuring a smooth customs clearance process; we conduct online product training for clients' sales teams, explaining product advantages, applicable scenarios, and differences from competitors, helping them to quickly expand their market. This professional and meticulous after-sales support quickly translated into positive market feedback—within just one month of cooperation, the client reported that the sales volume of the first batch of pipes exceeded expectations, and downstream customers highly praised the product's installation efficiency and corrosion resistance.

Based on the dual recognition of product quality and service experience, the client immediately placed a second order and proactively proposed signing an annual cooperation agreement, planning to list Jianlong brand steel wire mesh reinforced plastic composite pipes as a core recommended brand and promote them to distributors in other parts of Southeast Asia. This cooperation not only achieved a breakthrough in a single order but also built a positive reputation for Jianlong Pipeline in the Southeast Asian market, laying a solid foundation for future market expansion.

From online lead generation to long-term cooperation, Jianlong Pipeline continues to cultivate overseas markets with the philosophy of "quality as the foundation, service as the bridge." In the future, Jianlong will continue to optimize its multinational service system, providing global customers with more competitive pipeline solutions, and allowing the quality of "Made in China" to shine even brighter in the international market.